By using our website, contacting XILLION Group UAE, submitting an enquiry or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
XILLION Group UAE is a UAE-based corporate services and business consultancy providing company formation, free zone and mainland licensing, visa services, banking preparation, PRO coordination and related business support services to clients across the UAE and internationally.
Our registered operations are based in Dubai, United Arab Emirates. We can be contacted at info@xillion.ae or through our website at xillion.ae.
Information We Collect
We may collect personal, business and service-related information depending on the nature of your enquiry or engagement, including:
- Name, email address, phone number and WhatsApp number
- Nationality, country of residence and contact details
- Company name, business activity and shareholder information
- Passport, Emirates ID, visa copies and residency information where required for government or banking processes
- Trade licences, corporate documents, certificates and company records
- Information submitted through forms, email, WhatsApp, calls or meetings
- Payment references, invoices and service-related transaction records
- KYC, UBO, source of funds and compliance information where required by authorities or banking institutions
- Website usage data such as IP address, browser type, device details and analytics information
How We Use Your Information
Information collected by XILLION Group UAE may be used to:
- Respond to enquiries, consultation requests and client communications
- Prepare proposals, quotations, service agreements and invoices
- Deliver company setup, visa, PRO, banking preparation and compliance services
- Coordinate with UAE authorities, free zones, banks and service providers on your behalf
- Verify information required for service processing, government submissions or banking applications
- Maintain business, accounting and compliance records as required by law
- Improve our website, service quality and overall client experience
- Protect against fraud, misuse, disputes or unlawful activity
Client Documents & Confidential Information
Some services require identity documents, corporate documents, shareholder records, financial information or compliance documents. These are collected only when needed for legitimate business, legal, regulatory or service-delivery purposes.
XILLION Group UAE handles such information with care and uses it solely for the purpose for which it was provided. We do not share client documents with any third party except where required to deliver the requested service or comply with applicable laws.
Document Handling: All passports, Emirates IDs, corporate records and sensitive documents shared with XILLION Group UAE are treated as strictly confidential and are only used for the specific service requested.
Sharing of Information
XILLION Group UAE does not sell, rent or trade personal information to any third party. Information may be shared only when necessary and only with:
- Government departments, immigration authorities and licensing bodies
- UAE free zone and mainland authority portals and registrars
- Immigration, Emirates ID and visa processing centres
- Banks, payment providers and financial institutions relevant to the service
- KYC, AML and compliance screening providers where required
- Professional advisers, auditors, legal counsel or tax consultants
- Technology, hosting, CRM and operational support providers bound by confidentiality
- Regulatory or legal bodies where required or mandated by applicable law
Legal Basis & Consent
We process personal information where it is required to deliver the services you have requested, to respond to enquiries, to comply with legal and regulatory obligations, to protect legitimate business interests or where you have voluntarily provided information and consent to its use for the stated purposes.
By submitting an enquiry, completing a form, sending documents or engaging XILLION Group UAE for services, you consent to the collection and use of your information as described in this Privacy Policy.
Data Security
We apply reasonable technical, administrative and organisational safeguards to protect personal information from unauthorised access, misuse, alteration, disclosure or loss.
No electronic transmission or storage method is completely secure. However, XILLION Group UAE takes practical and proportionate steps to protect all client information responsibly and in line with applicable standards.
If you have reason to believe your information has been compromised in connection with our services, please contact us immediately at info@xillion.ae.
Data Retention
We retain personal information and client documents only for as long as necessary to deliver the requested services, maintain required business records, comply with legal and accounting obligations, resolve disputes and meet regulatory requirements.
When information is no longer required for these purposes, we take reasonable steps to delete, anonymise or securely dispose of it in line with applicable data protection standards.
Cookies & Analytics
Our website may use cookies, analytics tools and similar technologies to improve user experience, monitor website performance and understand how visitors interact with our content.
Cookies are small data files placed on your device that help us understand website usage. You may disable or restrict cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
Analytics information collected through our website is used in aggregated and anonymised form to improve the site and our services. We do not use analytics data to identify individual users without their knowledge or consent.
Marketing Communications
We may contact you regarding your enquiry, service request, project updates or relevant business information that may be of interest based on your engagement with XILLION Group UAE.
You may request to stop receiving marketing or promotional communications at any time by contacting us at info@xillion.ae. Transactional and service-related communications necessary for active engagements are not affected by this request.
Third-Party Links
Our website may contain links to third-party websites, scheduling tools, payment platforms, government portals or social media pages. XILLION Group UAE is not responsible for the privacy practices, security, content or data handling of any third-party website or service.
We encourage you to review the privacy policies of any third-party website you visit through links on our platform before submitting any personal information.
International Processing
Where required for hosting, communication, technology infrastructure or service delivery, information may be processed or stored outside the UAE. XILLION Group UAE takes reasonable steps to ensure that any such international processing is handled appropriately and with adequate protections in place.
Your Rights
Subject to applicable UAE and international data protection laws, you may have the right to request access to, correction of, updating of or deletion of your personal information held by XILLION Group UAE where legally permissible.
To exercise any of these rights, please submit a written request to info@xillion.ae. We will respond within a reasonable timeframe and in accordance with applicable legal requirements.
Note: Some information may need to be retained for legal, regulatory, accounting or contractual reasons even following a deletion request.
Children's Privacy
Our services are intended for adults, businesses and their authorised representatives. Information relating to dependents or children under the age of 18 may only be collected where required for legitimate visa, residency or family sponsorship services, and must be provided by a parent, legal guardian or authorised adult representative.
XILLION Group UAE does not knowingly collect personal data from children for any purpose other than legitimate family visa and residency services as described above.
Accuracy of Information
You are responsible for ensuring that all information submitted to XILLION Group UAE is accurate, complete and up to date at the time of submission. Incorrect, incomplete or outdated information may cause delays in authority approvals, visa processing, bank applications or compliance reviews.
If you become aware that information previously submitted is incorrect or has changed, please notify us at info@xillion.ae as soon as possible so we can update our records accordingly.
Updates to This Policy
XILLION Group UAE may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, regulatory obligations or business practices. Updated versions will be published on this page with a revised effective date.
Continued use of our website or services following any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or how XILLION Group UAE handles your personal information, please contact us through any of the following channels:
- Email: info@xillion.ae
- WhatsApp: +971 56 313 3233
- Website: xillion.ae
- Office: Dubai, United Arab Emirates
XILLION Group UAE aims to respond to all privacy-related enquiries within two to three business days. For urgent matters, WhatsApp is the preferred and fastest channel.
Important Notice
This Privacy Policy is provided for transparency and general information purposes. It does not replace, supersede or modify any signed service agreement, engagement letter, terms and conditions or legally binding arrangement entered into between a client and XILLION Group UAE.
Where a specific service agreement contains data protection or confidentiality provisions, those provisions shall apply alongside this Privacy Policy.
Current version: This Privacy Policy was last updated on 23 June 2026. Questions about any provisions should be directed to info@xillion.ae.